Patient-Centered Ambulatory Surgery Care
High-margin procedures breed heavy competition. Ensure your share of the market. Become the ambulatory surgery center of choice by paying attention to the details that mean most to patients.With over 1,200 partner ambulatory surgery departments and centers, Press Ganey helps you create patient experiences that earn loyalty and word-of-mouth marketing that drive volume and revenue.
Resources and information you can find on our web site:
Articles
"Parkridge Surgery Center Transforming an Organization...One Step at a Time" Satisfaction Monitor, March/April 2008
See how Parkridge Surgery Center transformed their patient interactions to leave positive impressions and build patient loyalty.
"Ambulatory Surgery: The Fast Alternative"Satisfaction Monitor, May/June 2008
This study looks at the trend away from hospital-based surgery and other trends that help identify where hospitals need to focus in order to compete.
Return on investment (ROI) resources
Press Ganey has developed a series of tools and resources to demonstrate the potential ROI of patient satisfaction for your organization.
Press Ganey clients have access to the industry's most extensive collection of performance improvement resources, from research and best practices to networking and consulting.