Employee Partnership™

The evolutionary solution to transforming employee relationships and improving outcomes.

A comprehensive and integrated approach

Years ago, meeting an employee's basic needs for things like fair pay and long-term security was enough to keep them satisfied and retained until retirement. Today's employees are different. Looking for more than the satisfaction of their basic needs, they place a priority on achieving work-life balance – including flexible schedules, recognition, rewards, and continuing professional development. They can readily change jobs when their expectations aren't met. By examining factors that increase both satisfaction and engagement, hospitals can build stronger, more evolved relationships with their employees – resulting in superior patient care and organizational outcomes.

Resources and information you will find on our web site:

• Pulse Reports
• Webinars
• Case Studies: Press Ganey Insights
• White Papers: Press Ganey Insights

Employee and Nurse Pulse Report 2010
Press Ganey released the 2010 Hospital Pulse Report: Employee and Nurse Perspectives on American Health Care. According to the report, hospitals seeking to provide high-quality, patient-centered care must first focus on improving the quality of relationships with their employees. The report also found that 45% of hospital employees feel distanced from or discontent with their current work, indicating a vital need for hospital administrators to ensure employees feel valued and empowered.
More reports

Crittenton Hospital Medical Center: A Case Study in Employee Partnership
Just a few years ago, surveys at Crittenton Hospital Medical Center in Rochester, Mich., found that employees were simply not engaged in the hospital. Those who bothered to fill out the survey forms didn't trust that their answers would remain confidential, and the few who provided written comments doubted their input would be valued. There seemed to be little hope of turning things around, but with new leadership, a new focus on creating a positive environment for the people who work there and Press Ganey's expertise, Crittenton turned disengaged and discontented workers into dedicated partners. (2010)
More case studies

Media coverage

“Press Ganey Report Highlights Challenges, Solutions to Improving Hospital Employee Partnership”
Fierce Healthcare, June 16, 2010

“Survey Finds 45% of Hospital Employees Discontented, Disengaged”
HealthLeaders Media, June 14, 2010