Key Component of Improvement

Physician satisfaction links inseparably to employee and patient satisfaction. A hospital cannot improve and sustain the satisfaction of one party without addressing the other two.

Our experience shows us that physician satisfaction is often the most challenging to build. But we also know that it is essential and that it is achievable and our Medical Staff Survey can help.

What threatens physician satisfaction levels? We have found that reduced autonomy and increased time demands leave physicians feeling detached and uninvolved. This can affect every aspect of your organization, including:

• Decreased loyalty
• Greater risk of physician defections
• Slowdowns in admissions and revenue
• Damage to the hospital’s reputation

When you use Press Ganey solution resources to survey your physicians, you garner the insight necessary to increase satisfaction, loyalty, admissions, and market share.

Our Medical Staff Survey improves your organization…

• Creates positive impact on patient and employee satisfaction
• Fosters better communication between physicians and administrators
• Leads to easier recruitment of new physicians
• Ushers in higher overall quality of care
• Improves organizational efficiency

…and advances the bottom line.

• Preserves high admitters, grows low admitters, and encourages referrals
• Increases admissions from splitters
• Identifies key differences between hospital-based specialists, primary care physicians, surgeons, and sub-specialists
• Collects feedback from all physicians, including those offsite who use the hospital
• Reduces physician attrition and patient defection

Want to dig deeper? Read our supporting research and analysis.