Honoring the Best

Each year, Press Ganey awards a select group of its clients the health care industry's most coveted symbols of achievement: the Press Ganey Success Story Award®, Top Improver Award™ (formerly the Compass Award®), and the prestigious Summit Award®. Beginning in 2009, we have added three new ways to recognize our outstanding clients: the Best Place to Practice Award™, Distinctive Workplace Award™, and the Partner of Choice Award™.

Presented at our annual National Client Conference, these awards recognize the recipients’ efforts to improve the quality and safety of patient care while providing a welcoming and safe environment for employees and physicians.

Partner of Choice Award

This consummate award will be presented to our clients who've achieved the seemingly unachievable—attaining scores in the 90th percentile or above in the last reporting period for their patient, physician, and employee surveys.

Best Place to Practice Award

This award will recognize clients who have reached and sustained the 95th percentile on their physician surveys for two consecutive reporting periods that are not more than twenty-four months apart.

Distinctive Workplace Award

This award will recognize clients who have reached and sustained the 95th percentile on their employee surveys for two consecutive reporting periods that are not more than twenty-four months apart.

Summit Award

This award is reserved for clients that achieve and maintain the extraordinary. Recipients must have ranked in the 95th percentile—the top five percent in the nation—or above in the Press Ganey database for each reporting period for a minimum of three consecutive years.

Top Improver Award (formerly the Compass Award)

This award recognizes clients who have shown continuous improvement—comparing quarterly scores over two years. Winners of the award must have shown improved scores in their respective database for at least three of the four eligible periods.

Success Story Award

This award is presented to clients that have demonstrated innovation and cultural change to improve patient care as well as physician and employee satisfaction. This select group of award winners receives a variety of benefits and recognition opportunities, including publicity at our National Client Conference.

All Press Ganey customers benefit from the success of our award winners. In addition to best practice presentations delivered at our National Client Conference, winning narratives and best practices of these outstanding organizations are compiled in our annual Press Ganey Awards Book—a must-have resource for health care organizations looking for innovative approaches to improving quality.