Information, Insights, and Ideas

Not only is Press Ganey the leader in health care measurement and improvement—we offer an unsurpassed array of client-exclusive resources. What’s more, we continually update these materials so you have access to the latest data and the freshest ideas.

Solutions Starter™

Solutions Starter is your 24/7 personal advisor as you strive to improve the delivery of health care. This online resource, accessed through eCompass, enriches your understanding of survey results and provides best practices, improvement tips, and additional research and tools. The advice is keyed to survey sections, making it easy to find information and ideas targeted to your specific survey results.

Satisfaction Monitor

Our bimonthly magazine features best practices in creating a culture of safety, increasing employee engagement, and improving patient, physician, and employee satisfaction. You’ll find readable first-person success stories and the latest white papers from Press Ganey researchers.

Research and Analysis Library

Our library gives you easy access to the latest information and trends, drawn from the Press Ganey database of more than 7,000 clients and the perspectives of millions of survey respondents.

• Pulse Reports and Checkup Reports provide annual accounts of health care quality in America as seen through the eyes of patients, employees, and physicians.
• Insightful case studies and white papers from Press Ganey researchers offer robust data and analysis from our database and supporting success stories from clients.

Online Forum

Secure, private, and accessible only to Press Ganey clients, our forum is a convenient and efficient way for you (and anyone at your organization) to network with colleagues. As a registered user, you can post topics, review responses, and exchange strategies for improvement.

Briefings

Receive Press Ganey’s Briefings bi-weekly—emailed right to your in-box. This fast read offers subscribers:

• The latest national health care news
• Best practices on improving safety, the quality of patient care, and satisfaction
• Resources for creating a safe, engaging working environment for physicians and employees
• Alerts to upcoming Press Ganey events

Are you a Press Ganey client? Start receiving Press Ganey’s eNewsletter today. Contact your Consultant for details.