Home Solutions Patient experience Unlock the power of community-driven healthcare with Community Advisor

Community Advisor

Recruit. Engage. Innovate.

Elevate each interaction. Amplify every voice. And co-design all healthcare experiences. Press Ganey’s Community Advisor revolutionizes how your organization connects with patients and their families, driving change that really matters.

Less fixing for. More building with. That’s the future of community-driven healthcare.

Make sure everyone is heard

Capture the voices of patients, families, and communities across diverse demographics to shape strategic priorities with precision. Gain a deeper understanding of varied perspectives, needs, and experiences to drive meaningful outcomes.

Optimize how you work

Gather comprehensive, real-time community feedback to cut down on internal demands and make better decisions, faster.

Make each interaction count

Harness both qualitative and quantitative data to expand your listening and drive real, impactful change.

Create a ripple effect of engagement

Engage authentically, aligning your strategies and priorities with the needs and expectations of those who matter most.

Panel management

Simplify recruitment, augment impact

Recruit and manage diverse, representative panels through opt-in surveys, QR codes, and other methods. Track and filter key demographics to ensure targeted outreach. Press Ganey makes it simple and stress-free, so you amplify every voice and create a truly inclusive healthcare experience.

Engage your community

Technological innovation fuels audience participation

Traditional approaches to patient and family engagement have their limitations. Our solution empowers healthcare organizations to tap into diverse community voices and foster deeper connections. With modern engagement tools like adaptive surveys, focus groups, crowdsourcing, and digital communities, you can gather valuable input that flexes with your organization’s needs, breaking down barriers in the process.

Advanced analytics

Insights, in an instant

Turn community feedback into meaningful action. Advanced, healthcare-specific analytics and AI-powered summaries deliver insights that align with the industry’s unique needs and drive real change.

Built-in expert guidance

First-rate expertise, engineered to drive results

Our team provides personalized, hands-on support to drive your success. From recruitment strategies to advisory sessions, we help organizations nationwide enhance care quality, experience, and performance. With actionable insights in your toolkit, you can better understand diverse needs, make more informed decisions, and implement changes that elevate care and outcomes.

Powerful use cases

Tap into your greatest resource: Your community

Flexible, agile tools help solve your most complex challenges in bold new ways. With Community Advisor, you can tackle a wide range of needs. Amplify the voices of underrepresented populations and advance equity. Gain insights from recently discharged patients to improve safety. Collect feedback on brand and marketing campaigns. You can do all this and more by truly listening to your community and co-creating strategies that resonate.

Community Advisor

Join the movement to redefine community-driven healthcare.

Let Community Advisor empower your organization to listen, engage, and thrive.

Press Ganey - Request a demo

Interested in our solutions? Get in touch, and we can bring you up to speed.