PG PULSE

Episode 01: Why we need gritty people: Resilience, innovation, and social capital in healthcare

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Join Press Ganey for the inaugural episode of PG Pulse—a podcast that brings together industry change-makers to explore the Human Experience in healthcare.

In this debut episode, recorded live at the HX24 conference, we sit down with two visionary thinkers: Kavita Bhavan, MD, Chief Innovation Officer at Parkland Health and HX24 Physician of the Year; and Angela Duckworth, academic, psychologist, author, and Cofounder of Character Lab.

Hosted by Press Ganey Chief Medical Officer Dr. Thomas Lee, this episode delves into critical themes around social capital and grit in healthcare. Listen in for their dynamic discussion on:

• How strong social connections within healthcare teams empower better patient care
• Why cultivating “grit” is so essential for navigating existing and emerging healthcare challenges
• The science of resilience and its relationship to optimism—as well as their powerful applications across healthcare