Patient post-discharge communication

Follow-up. Follow through.

Improve the patient experience, reduce readmissions, and potentially save millions for your organization. Our post-discharge follow-up solution automates and streamlines patient communications, so everyone gets the attention they need—without overwhelming your team.

See it in action

Automated communications make follow-up a breeze

Break the readmission cycle

Post-discharge phone calls and clear instructions can reduce preventable readmissions by as much as 50%. Automated outreach intercepts issues before they escalate, routing them to the people who can help.

Lighten the load

Nurses spend hours each week on post-discharge phone calls, and many would rather be caring for patients. Automate the process to get them back to what they love, stat!

Give your PX that “wow” factor

Check in with patients for a smoother transition after they leave your care. Connecting at key touchpoints improves care outcomes, patient experience scores, and helps to reduce readmissions.

See the big picture

The only post-discharge solution that connects directly with regulatory and other human experience data. Get a holistic view of your program and PX, so you can easily prioritize areas for improvement.

Post-discharge communication

Automate outreach. Save time. Improve experiences.

Follow-up with patients within 24 hours of discharge from the hospital, in their preferred language. Designed by healthcare experts, our post-discharge communication solution addresses key issues, reduces readmissions, and improves patients’ overall experience with your brand.

Action management

The right care. Right when it matters.

Intelligently route patients to the right person for their needs—whether that’s medication adherence, follow-up visits, new health concerns, or anything else. Our solution takes the middleman out of the workflow, directly connecting patients to those best suited to help.

Versatile dashboards

Understand your post-discharge program, inside and out

Get a crystal-clear view of your program’s performance. Drill into patient data to find patterns and opportunities. From refining instructions to recognizing exceptional staff, our dashboards let you easily monitor outreach and make informed decisions that improve patient outcomes and operational efficiency.