Machine learning & AI

Turn insight into action

Make better decisions, faster. Our industry-leading AI enables you to predict challenges and be proactive to deliver safer care and improve experiences for patients and employees. With unmatched precision and the industry’s largest healthcare dataset – our AI helps you move quickly from insight to action.

See it in action

Meet Press Ganey AI: The intelligence behind human connection

AI Summarize

Extract key insights in a fraction of the time to quickly understand structured and unstructured feedback.

AI Compose

Generate context-aware responses and content to save time and enhance patient engagement.

AI Recommend

Predict outcomes and receive expert guidance with AI-driven actions and recommendations tailored to your data.

Care, personalized. Connections, humanized. Powered by AI.

Summarize

Uncover themes instantly

Analyze feedback from surveys, contact center calls, and online reviews without sifting through all your data. AI-powered overviews highlight key themes, sentiment, and trends.

Summarize

Chat with your data

Explore deeper insights using conversational AI. Ask, “Which of my clinics are performing above average?” and get instant answers.

Compose

Streamline response time

Manage online reviews and let AI draft personalized replies in your brand’s voice—all in one tool.

Compose

Smart follow-up prompts

Make surveys more engaging with dynamic, follow-up questions like, “Why did you like your nurse?” to gather richer feedback.

Recommend

Be proactive

Predictive modeling combines AI and historical data to forecast future outcomes, enabling proactive insights like identifying at-risk patients or employees.

Recommend

Reduce time from insight to action

AI-powered workflows simplify decision-making with clear reports, real-time alerts, and data-backed insights, giving you control and instant readiness to act.