Re-shaping the Healthcare Consumer Journey with AI: Empowering Patients and Optimizing Access
April 11th, 2024 1:00 PM – 2:00 PM ET
About this webinar
The rise of Artificial Intelligence (AI) is transforming how consumers navigate their healthcare journeys. Join us for a webinar exploring how AI is shaping the industry and empowering healthcare organizations to deliver personalized, seamless experiences.
Hear from Pranav Desai, SVP and GM of Consumerism at Press Ganey about key areas where AI can streamline online patient journeys and optimize care navigation. Learn actionable strategies to implement AI effectively and empower patients to find the right care, right away.
During our session, you will learn:
- Key trends in AI adoption influencing the consumer journey
- Impact of AI on consumer expectations and behavior in healthcare
- How to optimize your online reputation strategy for AI
Featured Speaker
Pranav Desai
SVP and GM, Consumer Experience, Press Ganey