Forsta, a Technology Company, adds Insidery to its growing portfolio of technology customers in Germany
London – September 19, 2023 — Forsta, the leading technology company in transforming the human experience (HX) across customer, employee, patient, member and consumer journeys, today announced it has expanded its portfolio of technology customers in the DACH region via the addition of insidery, a consulting and market research agency that specializes in delivering relevant insights and concrete ideas to marketing and strategy decision-makers. insidery will implement Forsta’s Human Experience (HX) Platform technology to deliver innovative research and consulting services for their clients.
“By implementing Forsta’s survey and visualization technology, we’re able to conduct large projects for our major clients with a multi-mode approach,” said Elias Butzmann, Head of Analytics at insidery. “Forsta is a very powerful solution for supporting strategical informed decision-making that will benefit our clients.”
Forsta’s HX Platform is built on 30 years of technology expertise in market research, customer and employee experience. In addition to quantitative and qualitative research technology solutions, the platform combines digital functions for storytelling and data visualization as well as tactical and strategic action management. Utilizing the platform, researchers can collect, analyze, visualize and act on data about assessments, opinions, sensitivities and behavioral intentions on a unified platform.
“We are excited to work with insidery as Forsta continues to grow its footprint in the critically important DACH region,” said Michael Lersch, managing director for Forsta Deutschland. “The importance of technology has never been so great as it currently is in the collection, evaluation and analysis of large amounts of data in market research and customer experience. The Forsta HX Platform and our team of experts will help these leaders tap into the experiences of their audiences and ultimately deepen those connections to drive greater value.”
For more information about the full range of technology solutions available on Forsta’s HX Platform, visit https://www.pressganey.com/newforsta/de/
About PG Forsta
PG Forsta is the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. PG Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology.
About Forsta
Forsta powers the HX (Human Experience) Platform – a comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, helps thousands of organizations across a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer. Forsta is a PG Forsta company.
Media Contact
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forsta@welcometowith.com
About insidery
insidery supports decision-makers in achieving their marketing and communication goals.
They deliver insights into target groups, brands and experiences that are vital for targeted marketing management. insidery is a market research agency based in Munich offering quantitative and qualitative research services worldwide.
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