Press Ganey, the leading provider of experience measurement, data analytics and insights to health systems and health plans, has launched Nursing Intelligence, a new AI-powered tool designed to enhance its Nursing Excellence Solution.
Nursing Intelligence enables nurse leaders to quickly track, monitor, and visualize key data on nurse satisfaction, patient experience, and clinical outcomes, while also comparing their performance to industry benchmarks. This information is critical for organizations pursuing Magnet® recognition—a prestigious designation awarded by the American Nurses Credentialing Center (ANCC) to honor excellence in nursing. 97% of all Magnet® designated hospitals are Press Ganey partners.
Currently, nursing leaders spend countless hours manually reviewing and preparing data to assess their performance against peers. Nursing Intelligence automates this process with machine learning analytics, selecting high-performing areas, comparing them to relevant benchmarks, and generating ready-to-submit reports with clear data visualizations to strengthen an organization’s Magnet® application.
Nurses play a crucial role in healthcare, and supporting their vital contributions is our highest priority,” said Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN, Chief Nursing Officer at Press Ganey. “ Nursing Intelligence speeds up and simplifies the reporting and benchmarking processes, providing nurse leaders with the insights needed for informed decision-making and enhanced care delivery.
Early adopters, including Atlanticare, Children’s Hospital of Philadelphia, and Froedtert Hospital, are already seeing the time-saving benefits of the AI-powered tool.
Nursing Intelligence has reduced the time we spend reviewing patient experience data by half,” said Nicole Immel, Insights Analyst in the Magnet® Program at Froedtert Hospital. “This has greatly improved our efficiency. The ability to rename units in the report builder is a valuable feature. I’m excited to compare this data with clinical quality indicators to give our leaders and teams actionable insights.
Nursing Intelligence provides the unit-level and rolled up organization data in one easy-to-access file,” said Kathleen Yhlen, MSN, RN, NE-BC, Magnet® Director at Atlanticare. “The actionable data is a win-win for the executive team and unit level leaders. In addition, the report is a huge time saver for determining the organization’s outperforming four categories for the Magnet® application.
The tool is a game changer in driving operational excellence,” said Aleshia Harrison, MSN, RN, NEA-BC, Director of Shared Governance and the Magnet® Program at Children’s Hospital of Philadelphia. “What I appreciate most about the AI is its simplicity—the report format is intuitive and easy to push out to nurse managers.
As part of its continuing commitment to nursing excellence, Press Ganey is sponsoring the Magnet Prize® and Pathway to Excellence Award® at the ANCC National Magnet Conference® in New Orleans on Oct. 30.
Behind our support of these awards is the belief in the vital role nurses play in shaping the future of healthcare,” said Darren Dworkin, President and Chief Operating Officer at Press Ganey. “Nurses aren’t just involved in healthcare innovation; they are leading it, from creating new care models to developing patient-centered technologies.
Explore Press Ganey’s Nursing Excellence platform, and contact us for a demo.
About PG Forsta
PG Forsta is the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers employees, and stakeholders. PG Forsta powers the Human Experience (HX) Platform—a suite of experience and research solutions that break down the silos between Customer Experience(CX), Employee Experience (EX), Patient Experience (PX), and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology.
About Press Ganey
Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a PG Forsta company.
About Forsta
Forsta powers the HX (Human Experience) Platform—a suite of experience and research solutions that break down the silos between Customer Experience (CX), Employee Experience (EX), and Market Research—so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, helps thousands of organizations across a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer. Forsta is a PG Forsta company.
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