PATIENT & WORKFORCE SAFETY
Workforce and patient safety solutions
Safety first, always. Hardwire patient and workforce safety best practices for consistent performance. Spot opportunities to reduce Serious Safety Event Rates® (SSER®). And achieve zero harm. Our comprehensive patient safety event reporting solutions help you report, monitor, and resolve safety events to help you reach your safety and high reliability organizing goals.
Chart the course for the future of safety and high reliability
The right platform for your safety needs
Patient safety event reporting, real-time alerts, action plans, and analytics through our event reporting and high reliability solution reveal the root cause of safety risks, then drive sustainable improvement.
Learn from your peers
Engage with 1,000’s of industry leaders and peers in our community. Find safety, quality, and equity insights from 4,000 healthcare organizations in our Press Ganey Patient Safety Organization (PSO). Embrace cross-industry sharing and learning in the PSO community in PGConnect, Press Ganey’s online client community.
Get a second opinion
Our strategic consultants will help reimagine your safety action plan and train your organization on engaging with patients, families, care partners, and staff around safety.
Collaborate
Couple our safety event reporting technology with exclusive educational resources, equity data diagnostics, and networking forums to gain insight on improving patient and workforce safety.
Prioritizing safety
Take “safety first” from slogan to action
Establish a safety culture at all levels, following frameworks established by the National Action Plan (NAP) to Advance Patient Safety. We combine our healthcare incident reporting platform with the expertise and guidance you need to implement the recommended actions in a way that works for your healthcare organization.
PATIENT SAFETY
The right technology
With user-friendly safety event reporting tools, a federally listed PSO, and expertise in high reliability organizing, we help you efficiently capture, analyze, and address safety incidents to mitigate risks and enhance care quality.
PATIENT SAFETY
Engage patients and families in safety
Build trust and improve care by including patients and their families in safety care plans. We partner with you to create personalized care experiences that incorporate safety measures at every step.
WORKFORCE SAFETY
Create a culture of safety in the workplace
Truly understand your employees’ needs when it comes to prioritizing safety. A culture of safety benefits everyone.
Giving you the tools to make a difference
Your biggest challenges meet our best solutions
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High reliability & PSO
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Safety & quality leader
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Safety & high reliability
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Safety 2025
“Patient safety and quality of care drive everything we do. We always make decisions based on quality, safety, the best interest of the patient, and how to pull in the family and make sure everyone is supported. Press Ganey plays a big role in that by helping us get actionable feedback to do the right things.”
Caitlin Stella
CEO, Joe DiMaggio Children’s Hospital and Pediatric Services
Patient & workforce safety Solution
Together, we can achieve zero harm
Learn how we take your safety practices to the next level.
